METCASH ORDERING SYSTEM (mos)

This year we will again be using the Metcash Ordering System, which will take away the need for manual turn-in orders, alleviate errors and give us up-to-date information on orders as they are placed.

With the Metcash Food Expo, our retailers are looking forward to the very best deals and their expectation is that they are only available at Expo. This is a great opportunity to move big volume with face-to-face negotiations with our retail network.

The use of the system will be compulsory to all warehouse suppliers that wish to take orders at Expo. No manual orders will be accepted.

The Metcash Ordering System is split into two areas: 

1. Deal Entry – The deal entry system consists of a deal details component – which enables suppliers to set up and manage the deals they are offering retailers. Deals can be either against a single item or packaged up into a deal bundle.
2. Order Entry – The order entry component allows suppliers to enter a customer’s order requirements, accept a customer’s online order submission, enquire on orders placed, or view reports against order progress to date

 MOS ACCESS

   EXPO DEAL BOOK

Retailers will be advised prior to the Expo which suppliers will be participating and their items on offer via the Expo Deal Book, which is sent to stores approx. 3 weeks prior to Expo.

We must publish these to the retailers to allow them time to do their homework. Please ensure that your deals are offered so that all retailers regardless of size and channel can avail themselves of the great Expo-only deals.

All deals will be entered into the ordering system prior to Expo (3rd April – 26th May 2024 for Expo Deal Book inclusion). Please note the Expo Deal Book will run directly from the data entered into the ordering system. Therefore, if you miss keying your deals into the system by 26^th May you will not have deals in the Expo Deal Book. We will not be accepting manual orders. All deals are to be entered in retail carton quantities, not single unit deals.

Please take care to ensure that deals that are entered are correct.

    KEY DATES (for Deal Book Inclusion)

  LOCK OUT PERIOD

There is a brief Lockout period - The Deal Lockout Period is to allow the MOS team time to check all deals entered, consolidate information into the deal book, ensuring it is communicated to retailers in a timely manner for them to review. Whilst in the Lockout period, you will not be able to view the deals you have in the system; please export a copy of your deals before system closes on Sunday 26^th May 2024. Deal entry will open again on Friday 31^st May 2024 to enable suppliers to add or increase deals.

NB: Deals can be modified after this date; however, those changes will not be included in any printed catalogues or deal books. Therefore, deals can only be improved, or new deals added after this date.

  EQUIPMENT

You will be issued with a dedicated laptop that is assigned to your stand and it will be preloaded with the Metcash Ordering System (MOS). When designing your booth you will need to take into account that the following hardware will need to be placed in your booth. Additional power points will be supplied to your stands to run this equipment at no extra cost. 

Laptops will be available for collection in the main entry foyer opposite the registration desk from Saturday 13^th July 2024 and will need to be signed out (and back in) by your stand exhibitor representative.

Representatives from Metcash Food and the GCCEC will be on hand to assist during the move-in and during the show. These people will be wearing pink safety vests with the words “IT Ordering Support” printed on the back. The registration desk will also house a dedicated IT helpdesk support for exhibitors and retailers during the event.

It is imperative that all laptops issued to you are safely secured out of show hours. At the conclusion of the show on Tuesday 16^th July 2024, all laptops will need to be returned and signed back in.

If you are using MOS, please ensure that you complete the electronic ordering form sent to you by Exponet as well as the stand layout form that shows exactly where the equipment will be positioned in your stand. This will assist in ensuring the power and data cables are positioned correctly on each stand. 

PLEASE BE ADVISED, ANYBODY INVOLVED IN YOUR STAND CONSTRUCTION IS NOT TO REMOVE ANY COMPUTER CABLES THAT MAY BE AROUND YOUR STAND OR BUILD OVER THE TOP OF THEM.

  DON’T MISS THE OPPORTUNITIES

The Metcash Food Expo is not only about deals, it is also the ideal time to present new ranges, re-launches, advertising campaigns, promotional opportunities and also to present Category growth initiatives.

The manning and management of your stands with fully trained personnel will ensure maximum benefit for all concerned. As the MOS is an online portal, you can arrange for keying to occur from any remote location – to allow a real “sales & customer service” focus on your stands.

   ORDERING SYSTEM SUPPORT

If you have any questions or would like some help with the ordering system (deal entry, Lines not loaded), please send an email to expo@metcashfg.com and we will put you in touch with the MOS Team.

  EXPO DELIVERY WINDOW